Feedback.sa

Feedback.sa - a project by ZADIANS

Category: SaaS (Software as a Service)

Developing the official website and building the backend infrastructure & APIs that power the 'Hub' app to collect feedback efficiently and quickly.

The Challenge

The app's concept relies on lightning speed in collecting reviews and issuing rewards. The challenge was building a backend capable of processing thousands of concurrent requests from the app without lag, alongside designing an official website to pitch the service to companies.

The Solution

We designed and developed the official website, and fully engineered the backend through scalable databases and stable, fast APIs that seamlessly integrated with the mobile development team, plus a powerful dashboard for the stores.

Results

  • Stable backend infrastructure accommodating thousands of concurrent operations
  • Developing highly responsive APIs connecting the app to databases
  • Launching a professional official website reflecting the SaaS value
  • An advanced dashboard for stores to monitor analytics and reviews in real-time